New Multi-region uptime checks and custom-domain status pages

Some users are experiencing errors when interacting with SCORM packages.

Minor Impact Resolved Duration: 22m September 18, 2026
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Current answer

Instructure (Canvas LMS) experienced a minor incident: Some users are experiencing errors when interacting with SCORM packages.. ServiceAlert observed recovery on Sep 18, 2026.

Official Instructure (Canvas LMS) status page Current Instructure (Canvas LMS) status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified
Affected Components
Canvas LMS eu-west-1

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Sep 18, 2026 at 1:30 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 18, 2026 at 1:19 PM UTC
Investigating
We are currently investigating this issue.
Sep 18, 2026 at 1:17 PM UTC
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