ESET Outage History
Daily status observations, past incidents, and reported issue history for ESET.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 20% | 25 | 20 |
| July 2026 | 0% | 31 | 31 |
| June 2026 | 40% | 30 | 18 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Unable to create new users in ESET PROTECT Hub
Started:
monitoring
Issue has been fixed
monitoring
Issue has been fixed.
identified
root cause has been found
investigating
We are aware of an issue currently unable to create new users in ESET PROTECT Hub.
When attempting to register or create a new user, an error appears.
Degraded performance of ESET Secure Authentication Apple Push Notification Service
Started:
monitoring
Connections to APNS should be fully functional and no connection errors were logged since yesterday (4.8.2026) 16:30 CET (14:30 UTC). There is no degradation of the service at present.
The incident is being monitored.
identified
A fix was implemented.
identified
The issue should be resolved soon.
identified
The cause of the issue was identified.
investigating
Investigation is still ongoing. The network issue is being consulted with Apple support.
The scope of degradation has been evaluated to approximately 5-10 push notifications dropped every 15 minutes.
Alert has been published to let customers know they can still use alternative OTP authentication method:
https://support.eset.com/en/alert8983
investigating
We have identified a problem with ESET Secure Authentication Apple Push Notification Service for iOS devices . There are intermittent drops in connection and some of the push notifications are not arriving for users with iOS devices.
July 2026
Cloud services availability degraded in US region
Started:
monitoring
A fix has been deployed, and we are monitoring the situation.
investigating
Multiple services (ESET PROTECT, ESET Dynamic Threat Defense, ESET Secure Authentication (Cloud), ESET Inspect) are partially or completely unavailable in US region.
We are monitoring the situation.
Intermittent Login Issues with ESET Cloud services
Started:
investigating
The impact of the issue has been mitigated - kindly report any outstanding issues to your support team.
investigating
Currently, customers should be able to log in to the affected services again, while we continue to investigate the root cause of the issue.
investigating
Impacted services include:
ESET Business Account, ESET PROTECT, ESET Cloud Office Security, ESET PROTECT Hub, ESET MSP Administrator, ESET Threat Intelligence, ESET Connect API, ESET Secure Authentication
investigating
The incident is under investigation
June 2026
Customers connected via Telia ISP cannot connect to ESET Cloud Services
Started:
Europe, Africa, Asia Pacific
Europe, Africa, Asia Pacific
ESET PROTECT Hub
ESET Business Account
investigating
We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
investigating
We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
ESET PROTECT: Degraded user interface performance
Started:
monitoring
A fix has been deployed and we are monitoring the situation.
identified
The root cause has been identified and we are working on a fix.
investigating
We are currently investigating this issue.
investigating
ESET PROTECT instances in EU and US region are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.
investigating
ESET PROTECT instances are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.
May 2026
This is a TEST
Started:
investigating
This is just a TEST.
ESET PROTECT EU: Performance degradation
Started:
investigating
Currently the performance is reportedly restored.
investigating
Currently the performance is reportedly restored.
investigating
Customers might see outdated data in their Computers page in web console.
April 2026
Provisioning affected in EU region
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
No recent reports have been observed. We continue to monitor the situation.
identified
Fix will be rolled out.
identified
Outage on Azure side makes provisioning of new ESET Inspect instances impossible and instances could be unavailable after changes in license (change of tier or number of seats)
Live Installer may fail to run
Started:
monitoring
The issue was fixed. We will continue to monitor the behavior.
investigating
Live Installers generated in ESET PROTECT may fail with the error "An invalid response received from the server". We will provide more updates in due course.
March 2026
Enrollment of Android devices in Device Owner mode fails
Started:
monitoring
A fix has been deployed and we are monitoring the situation.
identified
A fix has been deployed by our development team.
investigating
We are investigating reports of failed enrollments of Android devices in Device Owner mode. Customers may see the message "Something went wrong" when trying to enroll a device.