Current answer
ESET experienced a major incident: ESET PROTECT login failures and redirects. ServiceAlert observed recovery on Sep 4, 2026.
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Incident Lifecycle
Affected Components
Europe, Africa, Asia Pacific
Americas, Oceania
Japan
Canada
Germany
Incident Timeline
Monitoring
A fix has been deployed and the affected instances should now be accessible. We are continuing to monitor the service to ensure stability.
Sep 3, 2026 at 12:36 PM UTC
Investigating
Some customers may experience issues when logging in to ESET PROTECT. We are working on restoring normal access as quickly as possible. Endpoint protection on managed devices remains fully operational and is not impacted by the availability of the ESET PROTECT console. We will provide further updates as more information becomes available.
Sep 3, 2026 at 10:48 AM UTC
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