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ESET

LiveGuard delayed sample processing

Minor Impact Resolved Duration: 1d 5h 45m September 21, 2026
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Current answer

ESET experienced a minor incident: LiveGuard delayed sample processing. ServiceAlert observed recovery on Sep 22, 2026.

Official ESET status page Current ESET status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
ESET LiveGuard

Incident Timeline

Monitoring
The issue affecting sample processing in ESET LiveGuard has been resolved. File analysis and processing are operating normally again, and any backlog of pending submissions has been cleared. We continue to monitor the situation.
Sep 21, 2026 at 11:16 AM UTC
Investigating
ESET LiveGuard service is accepting the samples, but the processing is taking much longer. Customers can expect some delay in processing.
We are investigating the issue.
Sep 21, 2026 at 6:09 AM UTC
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