Looking for an update now? Check the current status, or follow Ellucian Cloud for future changes.
86.5%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
83.3%
30
5
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Ellucian continues to investigate an issue affecting Colleague SaaS for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
investigating
Ellucian is aware of an issue affecting Colleague SaaS for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Ellucian Intelligent Learning Platform - United States/Canada/Latin America
monitoring
Ellucian has confirmed that ILP message processing has resumed for affected customers. The team continues to closely monitor processing and system performance to ensure continued stability. We will provide additional updates on this status page as needed. Customers may begin reviewing previously impacted processing activity to confirm successful recovery.
Thank You,
Your Ellucian Team
investigating
Ellucian is aware of an issue affecting ILP message processing for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Ellucian has observed partial recovery for stuck transformation jobs for a variety of customer accounts. Infrastructure provider updates are currently being rolled out to all environments within the US-East region. Ellucian will provide an update on the status of the provider rollout when we hear more. In the meantime, we ask customers to review previously stuck Insights jobs for auto-recovery.
Thank You,
Your Ellucian Team
investigating
Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed.
Thank You,
Your Ellucian Team
investigating
Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed.
Thank You,
Your Ellucian Team
investigating
Ellucian is currently addressing an issue impacting Insights loads/refresh processing in the US-East region caused by an upstream infrastructure provider. Our engineering team is actively deploying a mitigation to restore normal job execution, and we will provide an update once processing has resumed.
Thank You,
Your Ellucian Team
Ellucian identified an issue with Ellucian Insights and Ellucian Intelligent Processes (EIP) affecting multiple customers. A fix has been deployed to production and we are observing vastly improved performance across both systems. We will continue to monitor the environment to ensure the issue has been fully resolved.
Thank You,
Your Ellucian Team
investigating
Ellucian continues to investigate an issue affecting Ellucian Insights for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
investigating
Ellucian is aware of an issue affecting Ellucian Insights for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Legacy Incident Archive
11 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Service Notification: Ellucian Forms
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ellucian is aware of an issue affecting Ellucian Forms for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
