Ellucian Cloud Outage History
Uptime record, past incidents, and downtime history for Ellucian Cloud.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 87.5% | 16 | 2 |
| July 2026 | 90.3% | 31 | 3 |
| June 2026 | 96.7% | 30 | 1 |
| May 2026 | 85.7% | 14 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 18
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Service Notification: Ellucian Insights
Started: Aug 6, 1:19 PM
investigating
Ellucian is monitoring transformation jobs' performance improvements. Jobs are still processing, but at a slower pace. Cancelling and resubmitting jobs is not necessary and will not resolve the current issue. For regularly scheduled jobs, you may cancel any stuck jobs and allow the next scheduled run to proceed.
Thank You,
Your Ellucian Team
Aug 6, 7:42 PM
investigating
Ellucian is continuing to investigate cases created over 8/5-8/6, and rolled out mitigation measures to the Insights environment. We are monitoring transformation jobs' performance improvements. Customers may still be experiencing latency with transformation job status responses. Cancelling and resubmitting jobs is not necessary and will not resolve the current issue. For regularly scheduled jobs, you may cancel any stuck jobs and allow the next scheduled run to proceed.
Thank You,
Your Ellu...
Aug 6, 6:13 PM
investigating
Ellucian is continuing to investigate cases created over 8/5-8/6, and rolled out mitigation measures to the Insights environment. We are monitoring transformation jobs' performance improvements. Customers may still be experiencing latency with transformation job status responses.
Thank You,
Your Ellucian Team
Aug 6, 5:25 PM
investigating
Ellucian is continuing to investigate cases created over 8/5-8/6, and has rolled out mitigation steps via service scaling, which the team is continuing to monitor impact on job throughput. Customers may still be experiencing latency with transformation job status responses.
Thank You,
Your Ellucian Team
Aug 6, 4:10 PM
investigating
Ellucian is continuing to investigate cases created over 8/5-8/6, and is actively rolling out mitigation steps to the Insights environments over the next hour. Customers may still be experiencing latency with transformation job status responses.
Thank You,
Your Ellucian Team
Aug 6, 3:23 PM
investigating
Ellucian is continuing to investigate cases created over 8/5-8/6, and actively developing & deploying mitigation steps to stabilize Insights.
Thank You,
Your Ellucian Team
Aug 6, 2:26 PM
investigating
Ellucian is investigating the cases created over 8/5-8/6 regarding long running transformation jobs and will post an update shortly
Thank You,
Your Ellucian Team
Aug 6, 1:19 PM
Service Notification: Ellucian Insights
Started: Aug 5, 6:10 PM
identified
Ellucian continues to monitor short term remediations and continues to work to improve system stability.
Thank You,
Your Ellucian Team
Aug 5, 10:22 PM
identified
Ellucian continues to monitor short term remediations and continues to work to improve system stability.
Thank You,
Your Ellucian Team
Aug 5, 9:20 PM
identified
Ellucian continues to monitor short term remediations and continues to work to improve system stability.
Thank You,
Your Ellucian Team
Aug 5, 8:16 PM
identified
Ellucian has identified a narrowed list of root causes for the performance degradation in production, and has deployed short-term mitigation measures to partially restore stability. The team is monitoring the Insights platform and developing root fixes to the application performance issues. Customers may still experience latency as the team explores other short-term mitigation measures.
Thank You,
Your Ellucian Team
Aug 5, 7:25 PM
investigating
We're investigating performance issues affecting the Insights platform. Customers may experience delays running population jobs, ingesting data, and executing Insights - related Data Connect pipeline runs. Our team is actively working to restore normal performance. We'll provide updates as we progress.
Thank You,
Your Ellucian Team
Aug 5, 6:10 PM
July 2026
Service Notification: Student Financial Success
Started: Jul 23, 4:28 PM
monitoring
Microsoft identified the issue causing the Azure outage and have begun resolution. At this time the Ellucian Student Financial Success line of products is back online. We will continue to monitor the situation to ensure full restoration of all services. Further updates as appropriate.
Thank You,
Your Ellucian Team
Jul 23, 6:55 PM
identified
Ellucian in aware of an issue affecting Student Financial Success line of products, Student Forms, Campus Communicator, Scholarship Universe, Student Advisor/Virtual Advisor, Campus Metrics and Auto Reconciliation for some customers that is related to an Azure outage, we're monitoring and working with Microsoft on a quick resolution on this incident. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Jul 23, 6:13 PM
identified
Ellucian in aware of an issue affecting Student Financial Success line of products, Student Forms, Campus Communicator, Scholarship Universe, Student Advisor/Virtual Advisor, Campus Metrics and Auto Reconciliation for some customers that is related to an Azure outage, we're monitoring and working with Microsoft on a quick resolution on this incident. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Jul 23, 4:51 PM
identified
Ellucian is aware of an issue affecting Student Financial Success for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Jul 23, 4:28 PM
Service Notification: Ellucian Forms
Started: Jul 14, 3:54 PM
monitoring
Ellucian is deploying fix and will be actively monitoring an issue affecting Ellucian Forms for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
Jul 14, 8:07 PM
identified
Ellucian continues to investigate an issue affecting Ellucian Forms for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
Jul 14, 5:57 PM
identified
Ellucian continues to investigate an issue affecting Ellucian Forms for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
Jul 14, 4:51 PM
identified
Ellucian is aware of an issue affecting Ellucian Forms for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Jul 14, 3:54 PM
June 2026
Service Notification: Insights
Started: Jun 24, 1:34 AM
identified
Ellucian continues to investigate an issue affecting Insights for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
Jun 24, 2:50 AM
investigating
Ellucian is aware of an issue affecting Insights for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Jun 24, 1:34 AM
May 2026
Service Notification: Ellucian Recruit workflows
Started: May 26, 7:27 PM
monitoring
Ellucian continues to investigate an issue affecting Ellucian Recruit for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
May 26, 8:31 PM
investigating
Ellucian is aware of an issue affecting workflows for some Ellucian Recruit customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
May 26, 7:27 PM
Service Notification: Ellucian Recruit workflows
Started: May 21, 3:05 PM
investigating
Ellucian continues to investigate an issue affecting workflows for some Ellucian Recruit customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
May 21, 6:09 PM
investigating
Ellucian continues to investigate an issue affecting workflows for some Ellucian Recruit customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
May 21, 5:00 PM
investigating
Ellucian continues to investigate an issue affecting Ellucian Recruit for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
May 21, 4:02 PM
investigating
Ellucian continues to investigate an issue affecting Ellucian Recruit for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
May 21, 3:37 PM
investigating
Ellucian continues to investigate an issue affecting Ellucian Recruit for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
May 21, 3:32 PM
investigating
Ellucian is aware of an issue affecting workflows for some Ellucian Recruit customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
May 21, 3:05 PM
Service Notification: Advance, Advise, Recruit - emails and workflows
Started: May 14, 4:03 PM
identified
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. A support case has been submitted to Microsoft, they are currently investigating possible issues within the Exchange Online environment. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
May 14, 11:36 PM
identified
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. A support case has been submitted to Microsoft, they are currently investigating possible issues within the Exchange Online environment. Updates will continue to be provided on this status page.
May 14, 10:26 PM
identified
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
May 14, 9:00 PM
investigating
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
May 14, 8:05 PM
investigating
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
May 14, 7:16 PM
investigating
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
May 14, 6:02 PM
investigating
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
May 14, 5:02 PM
investigating
We are continuing to investigate this issue.
May 14, 4:22 PM
investigating
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
May 14, 4:03 PM
Service Notification: Colleague SaaS / Web interfaces
Started: May 6, 2:47 PM
identified
We are continuing to work on a fix for this issue.
May 6, 3:48 PM
identified
Ellucian is aware that Colleague SaaS customers may be experiencing issues accessing the Self-Service, User Interface or Colleague Web API applications. Ellucian Engineers have identified a solution and are working towards implementing that solution. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
May 6, 2:47 PM
April 2026
Service Notification: Ellucian Forms
Started: Apr 10, 3:42 PM
investigating
Ellucian is aware of an issue affecting Ellucian Forms for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Apr 10, 3:42 PM