Current answer
Ellucian Cloud experienced a major incident: Service Notification: Ellucian Insights. ServiceAlert observed recovery on Sep 2, 2026.
Official Ellucian Cloud status page Current Ellucian Cloud status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Ellucian Cloud for future changes.
Incident Lifecycle
Affected Components
Ellucian Intelligent Processes (U.S.)
Ellucian Insights
Incident Timeline
Monitoring
Ellucian identified an issue with Ellucian Insights and Ellucian Intelligent Processes (EIP) affecting multiple customers. A fix has been deployed to production and we are observing vastly improved performance across both systems. We will continue to monitor the environment to ensure the issue has been fully resolved.
Thank You,
Your Ellucian Team
Thank You,
Your Ellucian Team
Sep 2, 2026 at 4:50 PM UTC
Investigating
Ellucian continues to investigate an issue affecting Ellucian Insights for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
Thank You,
Your Ellucian Team
Sep 2, 2026 at 4:08 PM UTC
Investigating
Ellucian is aware of an issue affecting Ellucian Insights for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Thank You,
Your Ellucian Team
Sep 2, 2026 at 3:11 PM UTC
Was your business affected by this Ellucian Cloud outage?
Follow Ellucian Cloud and route available status alerts to email or a team channel.