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Service Notification: ILP message processing

Minor Impact Resolved Duration: 1h 24m September 16, 2026
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Current answer

Ellucian Cloud experienced a minor incident: Service Notification: ILP message processing. ServiceAlert observed recovery on Sep 17, 2026.

Official Ellucian Cloud status page Current Ellucian Cloud status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Ellucian Intelligent Learning Platform - United States/Canada/Latin America

Incident Timeline

Monitoring
Ellucian has confirmed that ILP message processing has resumed for affected customers. The team continues to closely monitor processing and system performance to ensure continued stability. We will provide additional updates on this status page as needed. Customers may begin reviewing previously impacted processing activity to confirm successful recovery.

Thank You,
Your Ellucian Team
Sep 17, 2026 at 12:15 AM UTC
Investigating
Ellucian is aware of an issue affecting ILP message processing for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
Sep 16, 2026 at 11:05 PM UTC
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