Current answer
Ellucian Cloud experienced a minor incident: Service Notification: ILP message processing. ServiceAlert observed recovery on Sep 17, 2026.
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Incident Lifecycle
Affected Components
Ellucian Intelligent Learning Platform - United States/Canada/Latin America
Incident Timeline
Monitoring
Ellucian has confirmed that ILP message processing has resumed for affected customers. The team continues to closely monitor processing and system performance to ensure continued stability. We will provide additional updates on this status page as needed. Customers may begin reviewing previously impacted processing activity to confirm successful recovery.
Thank You,
Your Ellucian Team
Thank You,
Your Ellucian Team
Sep 17, 2026 at 12:15 AM UTC
Investigating
Ellucian is aware of an issue affecting ILP message processing for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Thank You,
Your Ellucian Team
Sep 16, 2026 at 11:05 PM UTC
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