Current answer
Ellucian Cloud experienced a minor incident: Service Notification: [Quercus/Elevate]. ServiceAlert observed recovery on Nov 13, 2026.
Official Ellucian Cloud status page Current Ellucian Cloud status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Ellucian Cloud for future changes.
Incident Lifecycle
Affected Components
Ellucian Elevate
Ellucian Quercus (APAC)
Incident Timeline
Identified
Ellucian continues to investigate an issue affecting [Quercus/Elevate - Jaspersoft] for some customers. Updates will continue to be provided on this status page.
Thank You,
Your Ellucian Team
Thank You,
Your Ellucian Team
Nov 13, 2026 at 3:29 AM UTC
Investigating
We are continuing to investigate this issue.
Nov 13, 2026 at 3:23 AM UTC
Investigating
Ellucian is aware of an issue affecting [Quercus/Elevate - Jaspersoft] for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.
Thank You,
Your Ellucian Team
Thank You,
Your Ellucian Team
Nov 13, 2026 at 3:04 AM UTC
Was your business affected by this Ellucian Cloud outage?
Follow Ellucian Cloud and route available status alerts to email or a team channel.