Dialpad Outage History
Daily status observations, past incidents, and reported issue history for Dialpad.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 96% | 25 | 1 |
| July 2026 | 90.3% | 31 | 3 |
| June 2026 | 86.7% | 30 | 4 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Some contact center agents may be experiencing issues with being unable to complete a call wrap-up
Started:
Contact Center
monitoring
A fix has been implemented and we are monitoring the results. Agents should refresh their application to pick up the change.
identified
The issue has been identified and a fix is being implemented.
July 2026
Some customers may be experiencing errors using the fax API
Started:
identified
The issue has been identified and a fix is being implemented.
Some customers may be experiencing degraded performance with IVR calls
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Some customers may be experiencing degraded performance with IVR calls. The degraded calls will be going to designated fallbacks.
June 2026
Inbound/Outbound Calling Potentially Impacted
Started:
monitoring
A fix has been applied. Calling operations returned to normal.
investigating
We are investigating a potential impairment with calling.
Some customers in the US and Canada may be experience issues with delays in message delivery
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some customers in the US and Canada may be experiencing issues with MMS messaging
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Some customers may be experiencing issues receiving inbound SMS messages
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating the issue.
May 2026
Some customers may be experiencing issues with IVR
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
investigating
We are currently investigating this issue.
investigating
We are currently investigating this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
April 2026
We are investigating potential issues with calling
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
March 2026
Some customers may be experiencing issues making or receiving calls.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are investigating a potential outage for some customers.