New Multi-region uptime checks and custom-domain status pages

Cornerstone OnDemand Outage History

Daily provider-status observations and published incident history for Cornerstone OnDemand.

Operational

Cornerstone OnDemand is operational. Verified . Official provider source.

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52.8% of 53 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 50% 28 14

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
High Event queue count in US SL3
major Observed active window 32m

View incident details and source

Started:

Response Time
investigating
US SL3 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.
Development Plans – Functional Issues and Errors in Production (All Swimlanes)
major Observed active window 1h 0m

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Started:

Response Time Response Time Response Time Response Time Response Time Response Time Response Time Response Time Response Time Response Time Response Time Response Time Response Time Response Time
investigating
Clients may experience functional issues when using Development Plans in Production, including errors or delays when performing certain tasks. Our Engineering Team is actively working with the appropriate domain team to identify the underlying cause and resolve the issue as quickly as possible. This is being treated as a high priority. Please check back periodically for additional updates, which will be posted as they become available.
Content Studio Service Disruption in EU and FR EXT Production Swimlanes
major Observed active window 28m

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Started:

Response Time Response Time
investigating
We are continuing to investigate this issue.
investigating
The Content Studio feature is currently experiencing issues in the FRA EXT and CDG SL1 environments and may be unavailable during this service disruption. Our Engineering Team is treating this as a top priority and is actively working to restore the service as soon as possible. Please check back periodically for additional updates, which will be shared as they become available. Thank you for your patience and understanding.
504 timeout gateway error on Reporting 2.0 (US Swimlanes 1,2 and 5)
major Observed active window 1h 24m

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Started:

Response Time Response Time Response Time
investigating
A production incident occurred in the US PROD environments, causing intermittent issues with Reporting 2.0 services across multiple swimlanes. The CSX application was impacted, experiencing degraded performance and access challenges to the reports. Our engineering are actively investigating this issue. We will keep you posted on any significant updates. Thank you for your patience and understanding!
Minor Issue - Queue Latency - UK SL1
minor Observed active window 16h 43m

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Started:

Uptime Response Time
investigating
This issue is still under active investigation by our Engineering Team. We will continue to share significant updates as we make progress.
investigating
The standard queue has been cleared but there remain some Learning Assignments which are still processing slower than expected. This remains under investigation and we will share more as soon as possible
investigating
This swimlane is experiencing some delays in processing background or queued tasks. During this time, background tasks may take longer than normal to complete. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Edge Import and Feed Issue for UK/Met
major Observed active window 57m

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Started:

Response Time Response Time Response Time Response Time
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Engineering team is analyzing the root cause of the Imports and Feeds incident.
Emails not processed on FRA SL1
major Observed active window 4h 0m

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Started:

Response Time
monitoring
A fix has been implemented, and the queues are no longer stuck. However, it will take some time to clear the backlog. We are continuing to monitor the queue.
identified
The issue has been identified and engineering is working on restoring the service.
MONITORING: Career Site is not unavailable for FRA SL1
major Observed active window 27h 36m

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Started:

Response Time
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been deployed, and we are seeing no errors. We will monitor for one hour before placing this in Resolved status.
identified
A production incident occurred in the EU Production environment hosted in Frankfurt (FRA PRD), resulting in the Careersite service becoming completely unavailable. The issue has been identified, and the Engineering team is actively working on a resolution. Given the high severity of the incident, restoring service remains our top priority, and the team is working diligently to restore functionality as quickly as possible.
Minor Issue - Functionality - Error accessing xAPI Statement Viewer across FRA, UK, and US Swimlanes
major Observed active window 7h 51m

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Started:

Response Time Response Time Response Time Response Time Response Time Response Time Response Time Response Time
monitoring
A fix has been deployed and we are seeing no errors. We will monitor for 1 hour before placing this in a Resolved status.
identified
We are still working on a fix and will confirm once it has been successfully deployed. This remains a top priority for our teams and we will continue sharing updates as they become available or at least every 2 hours.
identified
Cornerstone Engineering has identified the issue and is currently working on a fix. We will update once the issue is Resolved.
investigating
We are continuing to investigate this issue and will share an update at least every 2 hours or until we have more.
investigating
This swimlane is experiencing some functional issues accessing the xAPI Statement viewer and may have issues with xAPI statement processing. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Major Issue: Career Site is not unavailable for FRA SL1
major Observed active window 4h 22m

View incident details and source

Started:

Response Time
monitoring
We are continuing to monitor for any further issues.
monitoring
Career Site is now accessible. We'll keep monitoring the portals.
identified
A production incident occurred in the EU Production environment hosted in Frankfurt (FRA PRD), resulting in the Careersite service becoming completely unavailable. This incident has been classified as a high-severity issue. Resolving this problem is our top priority, and we are working diligently to restore service as quickly as possible.

Legacy Incident Archive

32 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Emergency Maintenance - Edge Import & Bulk API - US Swimlanes
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are starting the emergency maintenance. During this period, you may encounter a 503 error while trying to access Edge Import. We will continue to provide updates as progress is made.
identified
We are aware of an issue causing some Edge Import loads and feeds to fail during processing on US swimlanes. To address this, we will be initiating an emergency maintenance shortly. We are allowing all currently processing jobs to complete before maintenance begins. In the meantime, new Edge Import and Bulk API jobs are being temporarily prevented from entering the queue. Once maintenance is complete, new jobs and any impacted scheduled jobs will resume processing. We will continue to prov...
Minor Issue - Latency for all Galaxy Clients across UK and EU Region
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
The Galaxy clients across UK and EU Region Swimlanes are experiencing some latency issues. Clients with portals in this swimlane may experience delays or 504 gateway timeouts errors while accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
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