New Multi-region uptime checks and custom-domain status pages

Emails not processed on FRA SL1

Major Impact Resolved Duration: 4h September 14, 2026
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Current answer

Cornerstone OnDemand experienced a major incident: Emails not processed on FRA SL1. ServiceAlert observed recovery on Sep 14, 2026.

Official Cornerstone OnDemand status page Current Cornerstone OnDemand status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Identified Monitoring
Affected Components
Response Time

Incident Timeline

Monitoring
A fix has been implemented, and the queues are no longer stuck. However, it will take some time to clear the backlog. We are continuing to monitor the queue.
Sep 14, 2026 at 3:58 PM UTC
Identified
The issue has been identified and engineering is working on restoring the service.
Sep 14, 2026 at 2:09 PM UTC
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