Minor Issue - Functionality - Error accessing xAPI Statement Viewer across FRA, UK, and US Swimlanes
View the provider incident record →Current answer
Cornerstone OnDemand experienced a major incident: Minor Issue - Functionality - Error accessing xAPI Statement Viewer across FRA, UK, and US Swimlanes. ServiceAlert observed recovery on Sep 5, 2026.
Official Cornerstone OnDemand status page Current Cornerstone OnDemand status
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Incident Lifecycle
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Incident Timeline
Monitoring
A fix has been deployed and we are seeing no errors. We will monitor for 1 hour before placing this in a Resolved status.
Sep 5, 2026 at 1:50 AM UTC
Identified
We are still working on a fix and will confirm once it has been successfully deployed. This remains a top priority for our teams and we will continue sharing updates as they become available or at least every 2 hours.
Sep 5, 2026 at 1:06 AM UTC
Identified
Cornerstone Engineering has identified the issue and is currently working on a fix. We will update once the issue is Resolved.
Sep 4, 2026 at 11:02 PM UTC
Investigating
We are continuing to investigate this issue and will share an update at least every 2 hours or until we have more.
Sep 4, 2026 at 9:48 PM UTC
Investigating
This swimlane is experiencing some functional issues accessing the xAPI Statement viewer and may have issues with xAPI statement processing. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Sep 4, 2026 at 7:53 PM UTC
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