New Multi-region uptime checks and custom-domain status pages

Cornerstone OnDemand Outage History

Daily provider-status observations and published incident history for Cornerstone OnDemand.

Degraded performance

Cornerstone OnDemand is reporting degraded performance. Verified . Official provider source.

Looking for an update now? Check the current status, or follow Cornerstone OnDemand for future changes.

52.8% of 53 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 50% 28 14

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Minor Issue - DLW Feeds not processing US SL1 and USL5
minor

View incident details and source

Started:

Edge Import / Edge Loads (Stuck/Erroring) Edge Import / Edge Loads (Stuck/Erroring)
identified
Engineering has identified a cause and we are currently validating a fix. We will continue sharing updates as they become available.
investigating
Data Load Wizard feeds are experiencing issues processing on US SL1 and US SL5 Swimlanes. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Major Issue - System availability issues on EU (FRA) Production
major Observed active window 3h 34m

View incident details and source

Started:

Uptime
monitoring
A fix for this issue was implemented, and the issue has been mitigated. We are monitoring the swimlane performance before concluding this incident as resolved.
investigating
The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Latency on JP PRD SL Portal
minor Observed active window 20m

View incident details and source

Started:

Response Time
monitoring
The issue has been resolved. We are monitoring to ensure all services are back to normal.
investigating
The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority, and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Minor Issue - DLW Feeds not processing US SL1 and USL5
minor Observed active window 1h 2m

View incident details and source

Started:

Edge Import / Edge Loads (Stuck/Erroring) Edge Import / Edge Loads (Stuck/Erroring)
investigating
Data Load Wizard feeds are experiencing issues processing on US SL1 and US SL5 Swimlanes. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
EU (FRA) SL1 and FR (CDG) - Career Site not working
major Observed active window 3h 14m

View incident details and source

Started:

Career Site down Career Site down
monitoring
A fix has been implemented and we are monitoring the results.
identified
Cornerstone engineers have found the cause for this issue and are currently working on a fix
investigating
Portals on FR (CDG) and EU (FRA) SL1 may experience issues accessing Career Sites. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Reporting 2.0 – FRA (EU) SL1 - Unable to Create or Edit Reports Due to Unresponsive Report Builder
major Observed active window 1h 31m

View incident details and source

Started:

Reporting 2.0
investigating
Users may experience an issue with Reporting 2.0 in the Production environment, where the report builder fails to load the available data fields, preventing users from creating new reports or modifying existing ones. When users attempt to create a new report or edit an existing report, the report builder interface loads but does not display the available fields required to configure the report. As a result, users are unable to add or modify table columns, apply filters, or complete report configuration.
Latency on CDG SL Portals
minor Observed active window 4h 59m

View incident details and source

Started:

Response Time Response Time
monitoring
This issue was mitigated, and SL performance is back to normal. We will continue to monitor before concluding that this incident is resolved.
identified
This issue is mitigated for CDG SL4. We continue to work on a fix for CDG SL1.
investigating
The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Latency on Reporting 2.0 - UK SL2 swimlane
major Observed active window 5h 46m

View incident details and source

Started:

Reporting 2.0
monitoring
Engineering has implemented an additional solution. Reporting functionality has returned to normal operations following the change. We will keep the status of this issue in Monitoring for a couple of hours to ensure there isn't a reoccurrence.
investigating
It appears the issue has resurfaced, and CSOD technical teams are working to resolve it with top priority. More information will be shared as it becomes available.
monitoring
We have implemented a fix, and the latency has been resolved. We are closely monitoring the environment to ensure performance remains stable and the issue does not recur.
investigating
The UK SL2 swim lane is experiencing latency issues around Reporting 2.0. Clients with portals in this swim lane may experience delays or issues accessing Analytics reports in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
EU FRA SL1 Swimlane – System Latency
minor Observed active window 8h 35m

View incident details and source

Started:

Response Time
monitoring
We have implemented a fix, and the latency has been resolved. We are closely monitoring the environment to ensure performance remains stable and the issue does not recur.
investigating
We are continuing to actively investigate the latency issue and are treating this as a top priority. Our teams remain engaged and are working to identify the cause and restore normal performance as quickly as possible. We will continue to provide regular updates as our investigation progresses.
investigating
Clients with portals hosted in this swimlane may experience slower response times when accessing certain areas of the application. We are currently investigating the issue.
EU (FRA) Swimlane – Learner Home Latency
minor Observed active window 4h 32m

View incident details and source

Started:

Response Time
monitoring
The latency issue with the EU (FRA) swimlane has been resolved. The Learner Home and other pages within the application should now be accessible. We are currently monitoring the environments to ensure continued stability.
investigating
We are continuing to investigate this issue. Thank you for your continued patience.
investigating
The EU (FRA) swimlane is currently experiencing latency issues affecting Learner Home. Clients with portals hosted in this swimlane may experience delays when accessing Learner Home and certain pages within the application. This issue is our top priority, and our Engineering teams are actively working to identify the root cause and restore normal performance as soon as possible. We will continue to monitor the situation and provide additional updates as they become available. Please check back periodically for the latest information.

Legacy Incident Archive

32 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Emergency Maintenance - Edge Import & Bulk API - US Swimlanes
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are starting the emergency maintenance. During this period, you may encounter a 503 error while trying to access Edge Import. We will continue to provide updates as progress is made.
identified
We are aware of an issue causing some Edge Import loads and feeds to fail during processing on US swimlanes. To address this, we will be initiating an emergency maintenance shortly. We are allowing all currently processing jobs to complete before maintenance begins. In the meantime, new Edge Import and Bulk API jobs are being temporarily prevented from entering the queue. Once maintenance is complete, new jobs and any impacted scheduled jobs will resume processing. We will continue to prov...
Minor Issue - Latency for all Galaxy Clients across UK and EU Region
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
The Galaxy clients across UK and EU Region Swimlanes are experiencing some latency issues. Clients with portals in this swimlane may experience delays or 504 gateway timeouts errors while accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Get alerts for Cornerstone OnDemand Subscribe to the provider incident feed Browse all services