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52.8%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
50%
28
14
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
US SL3 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.
Development Plans – Functional Issues and Errors in Production (All Swimlanes)
Clients may experience functional issues when using Development Plans in Production, including errors or delays when performing certain tasks.
Our Engineering Team is actively working with the appropriate domain team to identify the underlying cause and resolve the issue as quickly as possible. This is being treated as a high priority.
Please check back periodically for additional updates, which will be posted as they become available.
Content Studio Service Disruption in EU and FR EXT Production Swimlanes
The Content Studio feature is currently experiencing issues in the FRA EXT and CDG SL1 environments and may be unavailable during this service disruption.
Our Engineering Team is treating this as a top priority and is actively working to restore the service as soon as possible. Please check back periodically for additional updates, which will be shared as they become available.
Thank you for your patience and understanding.
504 timeout gateway error on Reporting 2.0 (US Swimlanes 1,2 and 5)
A production incident occurred in the US PROD environments, causing intermittent issues with Reporting 2.0 services across multiple swimlanes. The CSX application was impacted, experiencing degraded performance and access challenges to the reports.
Our engineering are actively investigating this issue. We will keep you posted on any significant updates.
Thank you for your patience and understanding!
This issue is still under active investigation by our Engineering Team. We will continue to share significant updates as we make progress.
investigating
The standard queue has been cleared but there remain some Learning Assignments which are still processing slower than expected. This remains under investigation and we will share more as soon as possible
investigating
This swimlane is experiencing some delays in processing background or queued tasks. During this time, background tasks may take longer than normal to complete. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
A fix has been implemented, and the queues are no longer stuck. However, it will take some time to clear the backlog. We are continuing to monitor the queue.
identified
The issue has been identified and engineering is working on restoring the service.
MONITORING: Career Site is not unavailable for FRA SL1
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been deployed, and we are seeing no errors. We will monitor for one hour before placing this in Resolved status.
identified
A production incident occurred in the EU Production environment hosted in Frankfurt (FRA PRD), resulting in the Careersite service becoming completely unavailable.
The issue has been identified, and the Engineering team is actively working on a resolution. Given the high severity of the incident, restoring service remains our top priority, and the team is working diligently to restore functionality as quickly as possible.
Minor Issue - Functionality - Error accessing xAPI Statement Viewer across FRA, UK, and US Swimlanes
Response TimeResponse TimeResponse TimeResponse TimeResponse TimeResponse TimeResponse TimeResponse Time
monitoring
A fix has been deployed and we are seeing no errors. We will monitor for 1 hour before placing this in a Resolved status.
identified
We are still working on a fix and will confirm once it has been successfully deployed. This remains a top priority for our teams and we will continue sharing updates as they become available or at least every 2 hours.
identified
Cornerstone Engineering has identified the issue and is currently working on a fix. We will update once the issue is Resolved.
investigating
We are continuing to investigate this issue and will share an update at least every 2 hours or until we have more.
investigating
This swimlane is experiencing some functional issues accessing the xAPI Statement viewer and may have issues with xAPI statement processing. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Major Issue: Career Site is not unavailable for FRA SL1
We are continuing to monitor for any further issues.
monitoring
Career Site is now accessible. We'll keep monitoring the portals.
identified
A production incident occurred in the EU Production environment hosted in Frankfurt (FRA PRD), resulting in the Careersite service becoming completely unavailable.
This incident has been classified as a high-severity issue. Resolving this problem is our top priority, and we are working diligently to restore service as quickly as possible.
Legacy Incident Archive
32 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Minor Issue - Functionality - 504 errors when accessing Edge Import - US SL4
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
This swimlane is experiencing some functional issues accessing Edge Import. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
RESURFACED: Intermittent Timeouts Observed on US Production Environment
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are planning Emergency Maintenance today at 9:00 PM PT to address this issue. During the maintenance window, the system may be unavailable for up to one hour. Intermittent timeouts may continue until the maintenance is completed. The maintenance is being scheduled outside of peak business hours to reduce overall customer impact. We will continue to provide additional updates as more information becomes available.
investigating
CSOD Engineering teams have detected spikes in intermittent timeouts on the backend, indicating that the issue reported yesterday (01 June 2026) has resurfaced. As a result, some customers on the US swimlanes (SL1, SL2, SL3, and SL5) may witness intermittent timeouts while accessing or navigating the application.
Our Engineering teams are actively investigating the issue and working to restore stability. We will provide another update as soon as additional information becomes available.
Minor Issue - Functionality - 504 errors when accessing Edge Import - US SL4
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Cornerstone Engineers have identified the issue and applied a fix. We've validated that the issue is no longer replicable. We will monitor for at least 1 hour before marking resolved.
investigating
This swimlane is experiencing some functional issues accessing Edge Import. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
May 2026
Service Disruption: US SL4 – Login & 404 Error Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
US SL4 is currently experiencing a service disruption. Some users are unable to log in or are encountering 404 errors when accessing the application. This issue is our highest priority, and our team is actively working to resolve it as quickly as possible. We will provide further updates as soon they become available. Please check back periodically for the latest information.
Users Unable to Access Career Site (US Swimlanes)
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has deployed a fix to address this concern. We will continue to closely monitor the situation to ensure stability.
Further updates will be shared through the Known Issue article and Status page. Thank you for your understanding and patience.
identified
Cornerstone career site is currently unavailable. Users attempting to access the career page are unable to load the site and are encountering an error message stating: “An error occurred while processing your request.”
Our engineering team has identified the issue and is actively working to restore full service. We will keep you posted on significant updates to this concern.
Users Unable to Access Career Site (US Swimlanes)
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has deployed a fix to address this concern. We will continue to closely monitor the situation to ensure stability.
Further updates will be shared through the Known Issue article and Statuspage. Thank you for your understanding and patience.
identified
Cornerstone career site is currently unavailable. Users attempting to access the career page are unable to load the site and are encountering an error message stating: “An error occurred while processing your request.”
Our engineering team has identified the issue and is actively working to restore full service. We will keep you posted on significant updates to this concern.
April 2026
Resurfaced: Unable to access reports in Reporting 2.0 (US Swimlanes Production Environment)
Source not attested
Last archived state: resolved
View archived record details
investigating
The Reporting 2.0 issue impacting the US swimlanes has recurred today. Clients within these swimlanes may experience functional disruptions, including difficulties accessing reports and delays while performing certain actions within the portal.
As a reminder, this issue was initially reported on 13 April 2026 and is being tracked under the following incident: https://status.csod.com/incidents/m2s13ms05fdp. The Engineering Team has confirmed that the same issue has resurfaced and is actively ...
Resurfaced: Unable to access reports in Reporting 2.0 (US Swimlanes Production Environment)
Source not attested
Last archived state: resolved
View archived record details
monitoring
No issues were observed with Reporting 2.0 today. We will continue to closely monitor the system throughout the week to ensure ongoing stability.
Any further updates will be communicated via the Known Issue article and Statuspage. We appreciate your patience and understanding.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue. We will keep you posted on any significant updates. We apologize for the inconvenience caused.
investigating
Engineering Team has confirmed the recurrence of the issue today as well. We will keep you posted on any significant updates regarding this concern. Sincerely apologize for the inconvenience caused.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our Engineering team has proactively identified that the issue has resurfaced through backend monitoring systems and is currently investigating it with priority.
Further updates will be shared through the Known Issue article and Statuspage. Thank you for your patience and understanding.
monitoring
Our Engineering teams have identified the issue and implemented a fix to resolve it. We will continue to closely monitor the system to ensure stability.
Any further updates will be communicated via the Known Issue article and Statuspage. We appreciate your understanding and patience.
investigating
US swimlanes are currently experiencing functional issues, including difficulties accessing reports. Clients with portals in this swimlane may encounter delays or disruptions while performing certain tasks. This issue was first reported yesterday (https://status.csod.com/incidents/m2s13ms05fdp) and has resurfaced, with reports not functioning as intended.
This remains our top priority, and our teams are actively working toward a resolution. We appreciate your patience and recommend checking ...
Unable to access reports in Reporting 2.0 (US Swimlanes Production Environment)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering teams have identified the issue and deployed a fix to address it. We will continue to closely monitor the situation to ensure stability.
Further updates will be shared through the Known Issue article and Statuspage. Thank you for your understanding and patience.
investigating
US swimlanes are currently experiencing functional issues, including difficulties accessing reports. Clients with portals in this swimlane may encounter delays or disruptions while performing certain tasks.
This issue is our top priority, and our teams are actively working toward a resolution. We appreciate your patience and recommend checking back periodically for updates as they become available.
March 2026
Intermittent Errors on Manage Candidates Page - US Swimlanes
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering teams have implemented a fix and we have recovered. We will monitor for at least an hour before marking this incident resolved.
investigating
Some customers on US swimlanes (US SL1, US SL2, US SL3, US SL5) may be experiencing intermittent errors on the Manage Candidates page. Our team is actively investigating this as a top priority and will provide updates as more information becomes available.
