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52.8%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
50%
28
14
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
US SL3 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.
Development Plans – Functional Issues and Errors in Production (All Swimlanes)
Clients may experience functional issues when using Development Plans in Production, including errors or delays when performing certain tasks.
Our Engineering Team is actively working with the appropriate domain team to identify the underlying cause and resolve the issue as quickly as possible. This is being treated as a high priority.
Please check back periodically for additional updates, which will be posted as they become available.
Content Studio Service Disruption in EU and FR EXT Production Swimlanes
The Content Studio feature is currently experiencing issues in the FRA EXT and CDG SL1 environments and may be unavailable during this service disruption.
Our Engineering Team is treating this as a top priority and is actively working to restore the service as soon as possible. Please check back periodically for additional updates, which will be shared as they become available.
Thank you for your patience and understanding.
504 timeout gateway error on Reporting 2.0 (US Swimlanes 1,2 and 5)
A production incident occurred in the US PROD environments, causing intermittent issues with Reporting 2.0 services across multiple swimlanes. The CSX application was impacted, experiencing degraded performance and access challenges to the reports.
Our engineering are actively investigating this issue. We will keep you posted on any significant updates.
Thank you for your patience and understanding!
This issue is still under active investigation by our Engineering Team. We will continue to share significant updates as we make progress.
investigating
The standard queue has been cleared but there remain some Learning Assignments which are still processing slower than expected. This remains under investigation and we will share more as soon as possible
investigating
This swimlane is experiencing some delays in processing background or queued tasks. During this time, background tasks may take longer than normal to complete. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
A fix has been implemented, and the queues are no longer stuck. However, it will take some time to clear the backlog. We are continuing to monitor the queue.
identified
The issue has been identified and engineering is working on restoring the service.
MONITORING: Career Site is not unavailable for FRA SL1
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been deployed, and we are seeing no errors. We will monitor for one hour before placing this in Resolved status.
identified
A production incident occurred in the EU Production environment hosted in Frankfurt (FRA PRD), resulting in the Careersite service becoming completely unavailable.
The issue has been identified, and the Engineering team is actively working on a resolution. Given the high severity of the incident, restoring service remains our top priority, and the team is working diligently to restore functionality as quickly as possible.
Minor Issue - Functionality - Error accessing xAPI Statement Viewer across FRA, UK, and US Swimlanes
Response TimeResponse TimeResponse TimeResponse TimeResponse TimeResponse TimeResponse TimeResponse Time
monitoring
A fix has been deployed and we are seeing no errors. We will monitor for 1 hour before placing this in a Resolved status.
identified
We are still working on a fix and will confirm once it has been successfully deployed. This remains a top priority for our teams and we will continue sharing updates as they become available or at least every 2 hours.
identified
Cornerstone Engineering has identified the issue and is currently working on a fix. We will update once the issue is Resolved.
investigating
We are continuing to investigate this issue and will share an update at least every 2 hours or until we have more.
investigating
This swimlane is experiencing some functional issues accessing the xAPI Statement viewer and may have issues with xAPI statement processing. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Major Issue: Career Site is not unavailable for FRA SL1
We are continuing to monitor for any further issues.
monitoring
Career Site is now accessible. We'll keep monitoring the portals.
identified
A production incident occurred in the EU Production environment hosted in Frankfurt (FRA PRD), resulting in the Careersite service becoming completely unavailable.
This incident has been classified as a high-severity issue. Resolving this problem is our top priority, and we are working diligently to restore service as quickly as possible.
Legacy Incident Archive
32 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
All Queued Events Stuck and Delayed across all Production Swimlanes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The backlog of queued events has largely cleared across all Production environments. We are now reviewing the queues in all Pilot and Stage environments and taking action to expedite processing of any remaining backlog.
monitoring
We have taken action to expedite the processing of the backlog of queued events, and most swimlanes have now fully recovered. We will provide a final update once processing has fully returned to normal across all swimlanes.
investigating
We are continuing to investigate this issue.
investigating
Customers across all swimlanes may experience delayed or stuck processing of queued events and background jobs (i.e., Content Uploader, Emails, Reporting, Roster Submissions etc.). We are actively investigating this issue as a top priority, and will provide regular updates until it is fully resolved.
RESURFACED: No Jobs Displayed on Career Site for US Swimlanes (Production)
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have received reports that the issue has resurfaced(https://status.csod.com/incidents/zjk01s8bh79l). Our Engineering team investigated promptly and has implemented the necessary corrective measures.
We will continue to closely monitor the environment to ensure the issue remains resolved and the career sites remains stable.
No Jobs Displayed on Career Site for US Swimlanes (Production)
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has identified the root cause of the issue and has successfully implemented a fix. Internal and External Career Sites are now functioning as intended, and job requisitions are once again visible to candidates.
We will continue to closely monitor the environment to ensure ongoing stability and prevent any recurrence.
Thank you for your patience and understanding.
investigating
An issue has been identified affecting customers hosted on US Swimlanes in the Production environment where Internal and External Career Sites do not display any job requisitions. Although job requisitions remain in an Open status, they are not searchable or visible on the Career Site, resulting in blank job listing pages for candidates.
Our Engineering teams have identified this as a high-priority issue and are actively investigating and working to restore normal functionality as quickly as...
Mailspike Temporarily Blacklisted UK Email IP
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to work closely with the vendor to obtain confirmation on the IP delisting request. We will provide the next update as soon as we receive any new information.
investigating
We are continuing to work closely with the vendor to obtain confirmation on the IP delisting request. We will provide the next update as soon as we receive any new information.
investigating
Cornerstone UK's email sending IPs have been temporarily blacklisted by Mailspike, a community-oriented IP reputation authority, due to a high number of email delivery failures originating from certain customer accounts.
During this time, emails may fail to deliver. This is our top priority, and we are working closely with the vendor to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
investigating
We are continuing to work closely with the vendor to obtain confirmation on the IP delisting request. We will provide the next update as soon as we receive any new information.
investigating
We remain actively engaged with the vendor and are awaiting confirmation on the delisting. We will continue sharing updates as they become available.
investigating
We remain actively engaged with the vendor and are awaiting confirmation on the delisting. We will continue sharing updates as they become available.
investigating
We remain actively engaged with the vendor and are awaiting confirmation on the delisting. We will continue sharing updates as they become available.
investigating
We remain in contact with Mailspike while awaiting confirmation of the delisting. Further updates will be provided in due course.
investigating
We’re actively engaging with Mailspike and awaiting their reply regarding our delisting request. Regular updates will be provided until the matter is completely resolved.
investigating
Cornerstone UK's email sending IPs have been temporarily blacklisted by Mailspike, a community-oriented IP reputation authority, due to a high number of email delivery failures originating from certain customer accounts.
During this time, emails may fail to deliver. This is our top priority, and we are working closely with the vendor to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
All Queued Events Stuck and Delayed
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The backlog of queued events continues to decrease as events are processed. Our teams are closely monitoring activity to ensure recovery continues to progress as quickly as possible. We will continue to provide updates until the backlog has cleared.
identified
We are seeing the backlog of queued events begin to decrease. We are working on taking additional action to reduce the backlog more quickly and accelerate recovery. We will continue to provide updates as progress is made.
investigating
Customers across all swimlanes may experience delayed or stuck processing of queued events and background jobs (i.e., Content Uploader, Emails, Reporting, etc.). We are actively investigating this issue as a top priority, and will provide regular updates until it is fully resolved.
June 2026
Intermittent Service Disruption on UK SL production
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We continue to work on the fix for this issue.
identified
Users report issue on Career Site as well. We keep on working on the problem.
identified
UK swimlanes are experiencing an intermittent service disruption. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Minor Issue - Latency - UK Swimlanes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering teams have identified the cause and implemented a fix. We've validated that the issue is no longer present. We will monitor for 1 hour before marking this incident resolved.
investigating
The swimlane is experiencing some latency issues. Clients with portals across UK swimlanes may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Minor Issue - Latency - US Swimlanes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering teams have identified the cause and implemented a fix. We've validated that the issue is no longer present. We will monitor for 1 hour before marking this incident resolved.
investigating
The swimlane is experiencing some latency issues. Clients with portals across US Swimlanes may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Minor Issue - Functionality - Edge Imports service unavailable | US SL4
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The US Swimlane 4 is currently experiencing functional issues accessing Edge Import. Clients with portals in this swimlane may encounter delays or difficulties when performing certain tasks. Resolving this issue is our top priority, and we are working to restore normal service as quickly as possible.
The reporting 2.0 is returning zero results
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified, and a fix is currently being implemented.
