Looking for an update now? Check the current status, or follow Cornerstone OnDemand for future changes.
52.8%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
50%
28
14
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Minor Issue - DLW Feeds not processing US SL1 and USL5
Engineering has identified a cause and we are currently validating a fix. We will continue sharing updates as they become available.
investigating
Data Load Wizard feeds are experiencing issues processing on US SL1 and US SL5 Swimlanes. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Major Issue - System availability issues on EU (FRA) Production
A fix for this issue was implemented, and the issue has been mitigated.
We are monitoring the swimlane performance before concluding this incident as resolved.
investigating
The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
The issue has been resolved. We are monitoring to ensure all services are back to normal.
investigating
The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority, and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Minor Issue - DLW Feeds not processing US SL1 and USL5
Data Load Wizard feeds are experiencing issues processing on US SL1 and US SL5 Swimlanes. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
EU (FRA) SL1 and FR (CDG) - Career Site not working
A fix has been implemented and we are monitoring the results.
identified
Cornerstone engineers have found the cause for this issue and are currently working on a fix
investigating
Portals on FR (CDG) and EU (FRA) SL1 may experience issues accessing Career Sites.
This is our top priority and we are working to resolve the problem as soon as possible.
Please check back periodically for additional updates, which will be posted as they become available.
Reporting 2.0 – FRA (EU) SL1 - Unable to Create or Edit Reports Due to Unresponsive Report Builder
Users may experience an issue with Reporting 2.0 in the Production environment, where the report builder fails to load the available data fields, preventing users from creating new reports or modifying existing ones.
When users attempt to create a new report or edit an existing report, the report builder interface loads but does not display the available fields required to configure the report. As a result, users are unable to add or modify table columns, apply filters, or complete report configuration.
This issue was mitigated, and SL performance is back to normal.
We will continue to monitor before concluding that this incident is resolved.
identified
This issue is mitigated for CDG SL4. We continue to work on a fix for CDG SL1.
investigating
The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Engineering has implemented an additional solution. Reporting functionality has returned to normal operations following the change. We will keep the status of this issue in Monitoring for a couple of hours to ensure there isn't a reoccurrence.
investigating
It appears the issue has resurfaced, and CSOD technical teams are working to resolve it with top priority. More information will be shared as it becomes available.
monitoring
We have implemented a fix, and the latency has been resolved. We are closely monitoring the environment to ensure performance remains stable and the issue does not recur.
investigating
The UK SL2 swim lane is experiencing latency issues around Reporting 2.0. Clients with portals in this swim lane may experience delays or issues accessing Analytics reports in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
We have implemented a fix, and the latency has been resolved. We are closely monitoring the environment to ensure performance remains stable and the issue does not recur.
investigating
We are continuing to actively investigate the latency issue and are treating this as a top priority. Our teams remain engaged and are working to identify the cause and restore normal performance as quickly as possible. We will continue to provide regular updates as our investigation progresses.
investigating
Clients with portals hosted in this swimlane may experience slower response times when accessing certain areas of the application. We are currently investigating the issue.
The latency issue with the EU (FRA) swimlane has been resolved. The Learner Home and other pages within the application should now be accessible. We are currently monitoring the environments to ensure continued stability.
investigating
We are continuing to investigate this issue. Thank you for your continued patience.
investigating
The EU (FRA) swimlane is currently experiencing latency issues affecting Learner Home. Clients with portals hosted in this swimlane may experience delays when accessing Learner Home and certain pages within the application.
This issue is our top priority, and our Engineering teams are actively working to identify the root cause and restore normal performance as soon as possible.
We will continue to monitor the situation and provide additional updates as they become available. Please check back periodically for the latest information.
Legacy Incident Archive
32 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
All Queued Events Stuck and Delayed across all Production Swimlanes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The backlog of queued events has largely cleared across all Production environments. We are now reviewing the queues in all Pilot and Stage environments and taking action to expedite processing of any remaining backlog.
monitoring
We have taken action to expedite the processing of the backlog of queued events, and most swimlanes have now fully recovered. We will provide a final update once processing has fully returned to normal across all swimlanes.
investigating
We are continuing to investigate this issue.
investigating
Customers across all swimlanes may experience delayed or stuck processing of queued events and background jobs (i.e., Content Uploader, Emails, Reporting, Roster Submissions etc.). We are actively investigating this issue as a top priority, and will provide regular updates until it is fully resolved.
RESURFACED: No Jobs Displayed on Career Site for US Swimlanes (Production)
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have received reports that the issue has resurfaced(https://status.csod.com/incidents/zjk01s8bh79l). Our Engineering team investigated promptly and has implemented the necessary corrective measures.
We will continue to closely monitor the environment to ensure the issue remains resolved and the career sites remains stable.
No Jobs Displayed on Career Site for US Swimlanes (Production)
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has identified the root cause of the issue and has successfully implemented a fix. Internal and External Career Sites are now functioning as intended, and job requisitions are once again visible to candidates.
We will continue to closely monitor the environment to ensure ongoing stability and prevent any recurrence.
Thank you for your patience and understanding.
investigating
An issue has been identified affecting customers hosted on US Swimlanes in the Production environment where Internal and External Career Sites do not display any job requisitions. Although job requisitions remain in an Open status, they are not searchable or visible on the Career Site, resulting in blank job listing pages for candidates.
Our Engineering teams have identified this as a high-priority issue and are actively investigating and working to restore normal functionality as quickly as...
Mailspike Temporarily Blacklisted UK Email IP
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to work closely with the vendor to obtain confirmation on the IP delisting request. We will provide the next update as soon as we receive any new information.
investigating
We are continuing to work closely with the vendor to obtain confirmation on the IP delisting request. We will provide the next update as soon as we receive any new information.
investigating
Cornerstone UK's email sending IPs have been temporarily blacklisted by Mailspike, a community-oriented IP reputation authority, due to a high number of email delivery failures originating from certain customer accounts.
During this time, emails may fail to deliver. This is our top priority, and we are working closely with the vendor to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
investigating
We are continuing to work closely with the vendor to obtain confirmation on the IP delisting request. We will provide the next update as soon as we receive any new information.
investigating
We remain actively engaged with the vendor and are awaiting confirmation on the delisting. We will continue sharing updates as they become available.
investigating
We remain actively engaged with the vendor and are awaiting confirmation on the delisting. We will continue sharing updates as they become available.
investigating
We remain actively engaged with the vendor and are awaiting confirmation on the delisting. We will continue sharing updates as they become available.
investigating
We remain in contact with Mailspike while awaiting confirmation of the delisting. Further updates will be provided in due course.
investigating
We’re actively engaging with Mailspike and awaiting their reply regarding our delisting request. Regular updates will be provided until the matter is completely resolved.
investigating
Cornerstone UK's email sending IPs have been temporarily blacklisted by Mailspike, a community-oriented IP reputation authority, due to a high number of email delivery failures originating from certain customer accounts.
During this time, emails may fail to deliver. This is our top priority, and we are working closely with the vendor to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
All Queued Events Stuck and Delayed
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The backlog of queued events continues to decrease as events are processed. Our teams are closely monitoring activity to ensure recovery continues to progress as quickly as possible. We will continue to provide updates until the backlog has cleared.
identified
We are seeing the backlog of queued events begin to decrease. We are working on taking additional action to reduce the backlog more quickly and accelerate recovery. We will continue to provide updates as progress is made.
investigating
Customers across all swimlanes may experience delayed or stuck processing of queued events and background jobs (i.e., Content Uploader, Emails, Reporting, etc.). We are actively investigating this issue as a top priority, and will provide regular updates until it is fully resolved.
June 2026
Intermittent Service Disruption on UK SL production
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We continue to work on the fix for this issue.
identified
Users report issue on Career Site as well. We keep on working on the problem.
identified
UK swimlanes are experiencing an intermittent service disruption. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Minor Issue - Latency - UK Swimlanes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering teams have identified the cause and implemented a fix. We've validated that the issue is no longer present. We will monitor for 1 hour before marking this incident resolved.
investigating
The swimlane is experiencing some latency issues. Clients with portals across UK swimlanes may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Minor Issue - Latency - US Swimlanes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering teams have identified the cause and implemented a fix. We've validated that the issue is no longer present. We will monitor for 1 hour before marking this incident resolved.
investigating
The swimlane is experiencing some latency issues. Clients with portals across US Swimlanes may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Minor Issue - Functionality - Edge Imports service unavailable | US SL4
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The US Swimlane 4 is currently experiencing functional issues accessing Edge Import. Clients with portals in this swimlane may encounter delays or difficulties when performing certain tasks. Resolving this issue is our top priority, and we are working to restore normal service as quickly as possible.
The reporting 2.0 is returning zero results
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified, and a fix is currently being implemented.
