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Brandwatch Outage History

Uptime record, past incidents, and downtime history for Brandwatch.

Checking current status...
66% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 76.9% 13 3
April 2026 70% 30 9
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
[Consumer Research & Listen] PowerPoint/PDF Dashboard Exports Failing
minor

Started: May 11, 2:28 PM

investigating
We are continuing to investigate this issue.
May 11, 2:31 PM
investigating
We are continuing to investigate this issue.
May 11, 2:30 PM
investigating
We are currently investigating an issue affecting Dashboard Exports. Users may see a red banner message within the platform stating: “PDF/PowerPoint exports not available at this time”, and PDF or PowerPoint exports may fail to generate. Our Engineering team is actively investigating the issue. We will provide further updates as more information becomes available.
May 11, 2:28 PM
Consumer Research - Query Backfills Stalled
minor

Started: May 6, 4:46 PM

investigating
We are currently experiencing an issue where query backfills have stalled. This may impact users attempting to process query backfills. Our teams are actively investigating the cause and working to restore normal functionality as quickly as possible.
May 6, 4:46 PM
Consumer Research - some users unable to select Data Source when creating new Dashboards or Alerts

Started: May 4, 1:48 PM

identified
We’re currently investigating an issue affecting some users where the option to select a Data Source is unavailable when creating a new Dashboard or Alerts. Workaround: In the meantime, you can create a Dashboard by navigating to an existing query via 'explore query' and then selecting the “Create Dashboard” option from there. This should allow you to proceed without needing to manually select a Data Source. Our team is actively working to resolve this issue and we’ll provide an upd...
May 4, 1:48 PM
April 2026
Query Backfilling Stuck
major

Started: Apr 23, 7:23 AM

monitoring
We are continuing to monitor for any further issues.
Apr 23, 8:53 AM
monitoring
Processing of Query backfills has resumed. There is a backlog of Queries requiring backfilling currently. Therefore, we kindly advise refraining from creating new Queries for the time being.
Apr 23, 7:55 AM
investigating
We are currently investigating an issue where query backfilling processes are stuck or delayed. As a result, some users may notice that historical data is not populating as expected, or that newly created/updated queries are not fully backfilled Apologies for the inconvenience caused and thank you for your understanding.
Apr 23, 7:23 AM
Consumer Research - Issues collecting TikTok, Threads, and LinkedIn Brand Mentions data
major

Started: Apr 21, 2:05 PM

monitoring
Our Engineering team has deployed a fix for this issue and the data is now flowing again. The system is working through a backlog of the data still, and we'll confirm once everything is caught up again.
Apr 21, 7:06 PM
investigating
We’re currently experiencing issues with data collection from TikTok, Threads, and LinkedIn Brand Mentions, which began around 5pm CET yesterday. This is affecting Consumer Research and Listen. Our Engineering team is actively investigating, and we’ll share updates as soon as more information becomes available.
Apr 21, 2:05 PM
Consumer Research - Backfill Issues Affecting Some Clients
minor

Started: Apr 13, 10:41 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 11:14 AM
identified
We are currently investigating an issue impacting data backfill for a subset of clients in Brandwatch. Our team has identified irregularities causing delays and incomplete historical data population in certain dashboards and queries. We are actively working to resolve the problem and restore full backfill functionality as quickly as possible. We will provide further updates as soon as more information becomes available.
Apr 13, 10:41 AM
Publish: Instagram Reels failing to publish
major

Started: Apr 13, 1:23 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 1:46 PM
identified
The issue has been identified and a fix is being implemented.
Apr 13, 10:53 AM
investigating
We are currently investigating an issue where Instagram Reel posts remaining in a Processing state, and do not publish to the network. At this time the issue appears to impact only Reel posts, with image posts publishing as normal. This has been escalated to our Product Team for further investigation, we apologise for any inconvenience or disruption this issue causes.
Apr 13, 1:23 AM
Consumer Research - Degraded performance Quick Search
minor

Started: Apr 8, 6:07 PM

investigating
We are currently experiencing an issue impacting Quick Search within Consumer Intelligence. Users may encounter incomplete or delayed results when using this feature. Our team is actively investigating the issue and working to identify the root cause. Please note Queries and Channels are not affected by this issue.
Apr 8, 6:07 PM
Publish - Instagram posts fail to publish
major

Started: Apr 2, 8:21 AM

monitoring
Instagram publishing has now been restored, and posts of all types are being published successfully again. Our engineers confirmed the issue was on Instagram’s side. We’re continuing to monitor the situation. We thank you for your patience and apologise for any inconvenience this issue has caused.
Apr 3, 10:19 AM
investigating
We are continuing to investigate the issue where Instagram posts in Publish are failing to go live as expected. Based on our latest findings, this appears to be stemming from Meta’s side. Our development team is actively monitoring the situation. We are currently awaiting further updates. We understand the impact this may have and appreciate your continued patience. We will share further updates as soon as more information becomes available.
Apr 2, 6:00 PM
investigating
We are currently investigating an issue where Instagram posts in Publish are failing to publish. Our development team is working on a resultion. We appreciate your patience and will share updates as progress is made.
Apr 2, 8:21 AM
March 2026
Publish - Posts remaining in processing state
minor

Started: Mar 27, 1:32 PM

monitoring
Our Product Engineers have implemented a fix to resolve the issue where posts were failing to publish, remaining in a processing state. We are continuing to monitor the situation. We thank you for your continued patience and apologise for any inconvenience this issue caused.
Mar 30, 4:32 AM
investigating
We are currently investigating an issue where posts in Publish are failing to publish and remaining in processing state. Our development team is working on a resultion. We appreciate your patience and will share updates as progress is made.
Mar 27, 1:32 PM
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