Consumer Research / Listen - Delays in real time data
View the provider incident record →Current answer
Brandwatch experienced a minor incident: Consumer Research / Listen - Delays in real time data. ServiceAlert observed recovery on Oct 15, 2026.
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Incident Lifecycle
Affected Components
Data Collection
Listen
Incident Timeline
Identified
Most sources have recovered, but Online News remains delayed. Our Engineering team is still working to resolve this.
Oct 14, 2026 at 6:03 PM UTC
Investigating
We are currently experiencing an issue with delays in real time mentions for most Data Sources.
Are engineers looking into resolving this, and no data loss is to be expected.
We will keep you notified of any updates, and apologies for any inconvenience caused.
Are engineers looking into resolving this, and no data loss is to be expected.
We will keep you notified of any updates, and apologies for any inconvenience caused.
Oct 14, 2026 at 2:42 PM UTC
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