IR27445 - High pitched sound heard on call connect
View the provider incident record →Current answer
Vonage Contact Centre (VCC) experienced a minor incident: IR27445 - High pitched sound heard on call connect. ServiceAlert observed recovery on Oct 1, 2026.
Official Vonage Contact Centre (VCC) status page Current Vonage Contact Centre (VCC) status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Vonage Contact Centre (VCC) for future changes.
Incident Lifecycle
Affected Components
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Incident Timeline
Investigating
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Oct 1, 2026 at 7:39 PM UTC
Was your business affected by this Vonage Contact Centre (VCC) outage?
Follow Vonage Contact Centre (VCC) and route available status alerts to email or a team channel.