IR27424 - Agent Workspace and Historical Analytics user interface problems
View the provider incident record →Current answer
Vonage Contact Centre (VCC) experienced a minor incident: IR27424 - Agent Workspace and Historical Analytics user interface problems. ServiceAlert observed recovery on Sep 8, 2026.
Official Vonage Contact Centre (VCC) status page Current Vonage Contact Centre (VCC) status
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Incident Lifecycle
Affected Components
Statistics / Reporting
Statistics / Reporting
Statistics / Reporting
Statistics / Reporting
Statistics / Reporting
Statistics / Reporting
Agent Workspace
Agent Workspace
Agent Workspace
Agent Workspace
Agent Workspace
Agent Workspace
Incident Timeline
Monitoring
Vonage services continue to show signs of recovery following today's problems with Agent Workspace and Historical Analytics user interface behavior. We'll continue to provide further updates here within 6 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Sep 8, 2026 at 7:02 PM UTC
Investigating
We continue to work to resolve the issue that may be impacting Agent Workspace and Historical Analytics user interface behavior. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Sep 8, 2026 at 6:27 PM UTC
Investigating
We are aware of issues that may be impacting Agent Workspace and Historical Analytics user interface behavior. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Sep 8, 2026 at 5:26 PM UTC
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