Apple Music - Adding Account on Android Controller Partial Outage
View the provider incident record →Current answer
Sonos experienced a major incident: Apple Music - Adding Account on Android Controller Partial Outage. The provider currently marks this incident Identified.
Looking for an update now? Check the current status, or follow Sonos for future changes.
Incident Lifecycle
Affected Components
Apple Music
Incident Timeline
Identified
We've identified a problem with adding Apple Music on Sonos from an Android Device. A fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can either get the fix now by installing the Apple Music 7.0.0 Beta from Google Play or using the Sonos app on an iPhone or iPad to add Apple Music.
Oct 23, 2026 at 12:49 AM UTC
Was your business affected by this Sonos outage?
Follow Sonos and route available status alerts to email or a team channel.