Current answer
Socure experienced a minor incident: [SEV3] eCBSV API Outage Resulting in 5xx Errors. ServiceAlert observed recovery on Oct 23, 2026.
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Incident Lifecycle
Affected Components
eCBSV
eCBSV
Incident Timeline
Monitoring
SSA is currently experiencing a service-impacting event affecting multiple applications and services, including the Electronic Consent Based Social Security Number Verification (eCBSV) service. A small number of transactions are affected as the disruption was first noted at approximately 4:47 PM (ET) on October 23, 2026. We will share another update once we receive notice that service has been restored, and eCBSV is operating normally again.
Oct 23, 2026 at 9:00 PM UTC
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