Current answer
Sage experienced a minor incident: Sage 200 Standard (UKI) - Operational. The last provider record was marked Monitoring; its current state cannot be verified.
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Incident Lifecycle
Affected Components
Sage 200 Standard (UKI)
Incident Timeline
Monitoring
The service is now performing as expected. Any new backups trigged will perform as expected. If you have triggered any backup before the issue was resolved you will need to wait until it times out.
Avoiding a reoccurrence is our priority as we closely monitor the service.
Avoiding a reoccurrence is our priority as we closely monitor the service.
Nov 13, 2026 at 4:09 PM UTC
Monitoring
We identified that backups became stuck in progress and never finished. Impacting customers in the UK and Ireland using Sage 200 Standard UK and Sage 200 Professional who were manually creating backups.
The issue is now resolved and we are currently closely monitoring.
The issue is now resolved and we are currently closely monitoring.
Nov 13, 2026 at 11:27 AM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Nov 13, 2026 at 11:13 AM UTC
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