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Brightpearl - Partial Outage

Minor Impact Resolved Duration: 3h 50m November 13, 2026
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Current answer

Sage experienced a minor incident: Brightpearl - Partial Outage. ServiceAlert observed recovery on Nov 13, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Brightpearl Brightpearl Brightpearl Brightpearl

Incident Timeline

Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Nov 13, 2026 at 11:23 AM UTC
Identified
We identified an issue where customers globally are seeing unexpected behaviour after posting landed costs allocations. We are currently investigating.
Nov 13, 2026 at 10:15 AM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Nov 13, 2026 at 9:44 AM UTC
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