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Brightpearl - Partial Outage

Minor Impact Resolved Duration: 23h 56m August 26, 2026
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Current answer

Sage experienced a minor incident: Brightpearl - Partial Outage. ServiceAlert observed recovery on Aug 27, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Brightpearl Brightpearl

Incident Timeline

Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 26, 2026 at 2:47 PM UTC
Investigating
We have identified an intermittent issue affecting customers in Europe, causing Warewolf Goods out notes synchronisations to fail.

We are currently investigating.
Aug 26, 2026 at 1:21 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 26, 2026 at 1:03 PM UTC
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