Current answer
Sage experienced a minor incident: HMRC - MTD - Operational. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Brightpearl
Making Tax Digital (MTD)
Sage 50
Sage 200 Professional SPC (UKI)
Sage 200 Standard (UKI)
Sage Business Cloud Accounting (UKI)
Sage Intacct
Incident Timeline
Monitoring
Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.
We will continue to monitor closely.
We will continue to monitor closely.
Sep 2, 2026 at 9:29 PM UTC
Identified
We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
- Sage Partner Edition (VAT Centre)
- Sage Personal Tax (Personal Tax Viewer)
- Sage Business Cloud Accounting UK (MTD VAT Submissions)
- Sage Sole Trader
- Making Tax Digital (MTD)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 50 UK
- Brightpearl
- Sage Intacct
Customers will be presented with an internal HTTP 500/504/499 error when...
- Sage Partner Edition (VAT Centre)
- Sage Personal Tax (Personal Tax Viewer)
- Sage Business Cloud Accounting UK (MTD VAT Submissions)
- Sage Sole Trader
- Making Tax Digital (MTD)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 50 UK
- Brightpearl
- Sage Intacct
Customers will be presented with an internal HTTP 500/504/499 error when...
Sep 2, 2026 at 2:22 PM UTC
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