New Multi-region uptime checks and custom-domain status pages

Sage Active - Partial Outage

Minor Impact Resolved Duration: 1d 23m September 1, 2026
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Current answer

Sage experienced a minor incident: Sage Active - Partial Outage. ServiceAlert observed recovery on Sep 2, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified
Affected Components
Sage Active

Incident Timeline

Identified
We have implemented a fix to improve the processing of onboarding requests. Work is ongoing to ensure all incoming requests are processed successfully.
Sep 1, 2026 at 4:09 PM UTC
Identified
We have identified an issue causing delays in the provisioning of new Sage Active customers in France.
All other product functionality is working as expected.

We are currently investigating.
Sep 1, 2026 at 12:05 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 2026 at 11:41 AM UTC
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