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Brightpearl - Partial Outage

Minor Impact Resolved Duration: 13h 50m October 1, 2026
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Current answer

Sage experienced a minor incident: Brightpearl - Partial Outage. ServiceAlert observed recovery on Oct 2, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating
Affected Components
Brightpearl Brightpearl Brightpearl Brightpearl Brightpearl

Incident Timeline

Investigating
We have identified a global issue preventing customer from using all functionality in the eBay integration. All other product functionalities are performing as expected.
We are currently investigating.
Oct 1, 2026 at 6:14 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 1, 2026 at 6:04 PM UTC
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