Current answer
Sage experienced a minor incident: Sage Active - Partial Outage. ServiceAlert observed recovery on Sep 14, 2026.
Looking for an update now? Check the current status, or follow Sage for future changes.
Incident Lifecycle
Affected Components
Sage Active
Incident Timeline
Identified
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Sep 14, 2026 at 4:05 PM UTC
Identified
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Sep 14, 2026 at 12:07 PM UTC
Investigating
We have identified an issue impacting customers in France. When customers click “Post” on a purchase invoice, the action appears to have no effect. If “Post” is clicked for the second time, the following error is displayed: "Unable to create the journal entry because one has already been generated." As part of remediation process, the GE sync will not be available while we investigate.
Sep 14, 2026 at 10:13 AM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 14, 2026 at 9:50 AM UTC
Was your business affected by this Sage outage?
Follow Sage and route available status alerts to email or a team channel.