New Multi-region uptime checks and custom-domain status pages

E-Reporting - Partial Outage

Minor Impact Resolved Duration: 4d 17h 19m September 30, 2026
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Current answer

Sage experienced a minor incident: E-Reporting - Partial Outage. ServiceAlert observed recovery on Oct 5, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified Monitoring
Affected Components
E-Reporting Sage 50 Sage Online (FR)

Incident Timeline

Monitoring
Le service fonctionne comme prévu. La prévention de toute récurrence demeure notre priorité, et nous continuons à surveiller le service de près.
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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 2, 2026 at 3:51 PM UTC
Identified
Nous avons identifié la cause du problème et travaillons actuellement à la mise en œuvre d'un correctif. Nous vous remercions de votre patience pendant que nous mettons tout en œuvre pour résoudre cet incident.
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We have identified the cause of the issue, and we are working on a fix. We appreciate your patience as we work to resolve this issue.
Oct 1, 2026 at 9:53 AM UTC
Investigating
Nous avons identifié un problème empêchant les clients en France de téléverser des documents. Toutes les autres fonctionnalités du produit fonctionnent normalement.

Nous enquêtons actuellement sur ce problème.

Produits/Services concernés :
-Sage 50 FR
-Sage Online (FR)

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We have identified an issue preventing customers in France from uploading documents. All other product functionalities are performing as expected.
We are investigating.
The products/services affected are:
-Sage 50 FR
-Sage Online (FR)
Sep 30, 2026 at 4:03 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 30, 2026 at 3:40 PM UTC
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