Current answer
Sage experienced a minor incident: Sage 300 People Managed Services - Partial Outage. ServiceAlert observed recovery on Oct 28, 2026.
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Incident Lifecycle
Affected Components
Sage 300 People Managed Services
Incident Timeline
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 28, 2026 at 12:07 PM UTC
Identified
We have identified the cause of the issue and we are working on a fix.
Oct 27, 2026 at 4:02 PM UTC
Investigating
We have identified an issue preventing a small subset of customers in South Africa from logging into the application. We are currently investigating.
Oct 27, 2026 at 2:27 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 27, 2026 at 2:11 PM UTC
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