Current answer
Sage experienced a minor incident: HMRC - Degraded Performance. ServiceAlert observed recovery on Oct 1, 2026.
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Incident Lifecycle
Affected Components
Brightpearl
Making Tax Digital (MTD)
Sage 50
Sage 200 Professional SPC (UKI)
Sage 200 Standard (UKI)
Sage Business Cloud Accounting (UKI)
Sage Intacct
Sage Partner Edition
Sage Personal Tax
Sage Sole Trader
Incident Timeline
Identified
We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage Sole Trader
-Making Tax Digital (MTD)
-Sage 200 Standard (UK)
-Sage 200 Professional SPC (UK)
-Sage 50 UK
-Brightpearl UK
-Sage Intacct UK
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage Sole Trader
-Making Tax Digital (MTD)
-Sage 200 Standard (UK)
-Sage 200 Professional SPC (UK)
-Sage 50 UK
-Brightpearl UK
-Sage Intacct UK
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Sep 30, 2026 at 9:43 PM UTC
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