Current answer
Sage experienced a minor incident: E-invoicing France - invoicing France. ServiceAlert observed recovery on Aug 28, 2026.
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Incident Lifecycle
Affected Components
E-invoicing France
Incident Timeline
Monitoring
The service is performing as expected and credit notes are being processed as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Aug 28, 2026 at 10:14 AM UTC
Investigating
We are continuing to investigate an issue affecting the processing of some credit notes for customers using Sage e-invoicing in France.
Aug 26, 2026 at 4:05 PM UTC
Investigating
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
Aug 26, 2026 at 10:08 AM UTC
Investigating
We have identified an issue where current invoices are stuck in the process for European customers. We are currently investigating.
Aug 25, 2026 at 8:14 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Aug 25, 2026 at 7:53 PM UTC
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