New Multi-region uptime checks and custom-domain status pages
Sage

3rd Party Provider Salesforce Platform – Partial Outage

Critical Impact Resolved Duration: 3h 7m September 16, 2026
View the provider incident record →

Current answer

Sage experienced a critical incident: 3rd Party Provider Salesforce Platform – Partial Outage. ServiceAlert observed recovery on Sep 16, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Sage for future changes.

Incident Lifecycle

Investigating
Affected Components
Cloud Services

Incident Timeline

Investigating
We have identified an issue preventing Sage Customer Services in the UKI from reviewing customer tickets via the portal.
We are engaged with third-party provider, Salesforce and we are waiting for updates.
Sep 16, 2026 at 8:47 AM UTC
Was your business affected by this Sage outage?
Follow Sage and route available status alerts to email or a team channel.
Follow Sage → View Sage History

Similar Sage Incidents

Brightpearl - Partial Outage Critical Sep 21, 2026 Sage Inventory Planner - Partial Outage Minor Sep 30, 2026 Remote Data Access (RDA) UKI - Degraded Performance Minor Sep 29, 2026 Sage Intacct - Partial Outage Minor Sep 28, 2026 Sage Identity Service - Major Outage Major Sep 28, 2026