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Ciel Données Mobiles for Sage 50 FR - Partial Outage

Minor Impact Resolved Duration: 2h 2m October 28, 2026
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Current answer

Sage experienced a minor incident: Ciel Données Mobiles for Sage 50 FR - Partial Outage. ServiceAlert observed recovery on Oct 28, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Ciel Données Mobiles for Sage 50 FR

Incident Timeline

Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Oct 28, 2026 at 10:28 AM UTC
Investigating
We have identified an issue where Ciel Données Mobiles for Sage 50 FR customers in France are being logged out of the application. Affected customers are advised to re log in.
All other product functionality is working as expected.
We are investigating the cause of the issue.
Oct 28, 2026 at 9:46 AM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 28, 2026 at 9:27 AM UTC
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