Current answer
Sage experienced a minor incident: Brightpearl - Partial Outage. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Affected Components
Brightpearl
Incident Timeline
Monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 8, 2026 at 4:15 PM UTC
Investigating
We have identified an issue where European customers are experiencing intermittent errors in the UI. We are currently investigating.
Sep 8, 2026 at 3:30 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 8, 2026 at 3:16 PM UTC
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