Current answer
Sage experienced a minor incident: Sage Identity Service - Partial Outage. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
Sage 50 Accounts
Sage 50 Payroll
Sage Business Cloud Accounting (UKI)
Sage Business Cloud Payroll
Sage ID
Incident Timeline
Investigating
We have identified an issue affecting a small subset of customers in the UK who are experiencing intermittent login issues when attempting to log in to various applications. While some customers are eventually able to log in successfully, others continue to experience login challenges.
Some of the products potentially impacted/affected:
SBC Accounting UKI
SBC Payroll UKI
Sage 50 Payroll
Sage 50 Accounts
Sage 200
We are currently investigating.
Some of the products potentially impacted/affected:
SBC Accounting UKI
SBC Payroll UKI
Sage 50 Payroll
Sage 50 Accounts
Sage 200
We are currently investigating.
Sep 1, 2026 at 12:19 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 1, 2026 at 11:41 AM UTC
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