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3rd Party Provider - HMRC - Degraded Performance

Minor Impact Resolved Duration: 4h 20m August 28, 2026
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Current answer

Sage experienced a minor incident: 3rd Party Provider - HMRC - Degraded Performance. ServiceAlert observed recovery on Aug 28, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
Brightpearl Making Tax Digital (MTD) Sage 200 Professional SPC (UKI) Sage 200 Standard (UKI) Sage Business Cloud Accounting (UKI) Sage Intacct Sage Partner Edition Sage Personal Tax Sage Sole Trader

Incident Timeline

Monitoring
Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.

We will continue to monitor closely.
Aug 28, 2026 at 12:06 PM UTC
Identified
We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

- Sage Partner Edition (VAT Centre)
- Sage Personal Tax (Personal Tax Viewer)
- Sage Business Cloud Accounting UK (MTD VAT Submissions)
- Sage Sole Trader
- Making Tax Digital (MTD)
- Sage X3 (Single Tenant)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 50 UK
- Brightpearl
- Sage Intacct

Customers will be presented with an internal ...
Aug 28, 2026 at 9:44 AM UTC
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