Current answer
Sage experienced a minor incident: Brightpearl - Partial Outage. ServiceAlert observed recovery on Oct 8, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
Brightpearl
Brightpearl
Brightpearl
Brightpearl
Brightpearl
Incident Timeline
Investigating
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Oct 2, 2026 at 10:14 AM UTC
Investigating
eBay Integration Functionalities:
We have identified a global issue preventing customers from using all functionality in the eBay integration. All other product functionalities are performing as expected. We are currently investigating.
The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
We have identified a global issue preventing customers from using all functionality in the eBay integration. All other product functionalities are performing as expected. We are currently investigating.
The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Oct 2, 2026 at 7:53 AM UTC
Monitoring
The Product Labels issue:
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
The service continues to perform as expected and remains under close monitoring. Should customers experience any issues, they are advised to contact Customer Services.
Sep 22, 2026 at 3:57 PM UTC
Monitoring
The Product Labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Sep 21, 2026 at 12:59 PM UTC
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