Current answer
Qualys experienced a minor incident: US Platform 1: Cloud Agents Delta Backlog (IM-12941). ServiceAlert observed recovery on Oct 31, 2026.
Looking for an update now? Check the current status, or follow Qualys for future changes.
Incident Lifecycle
Affected Components
Cloud Agent (CA)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 30, 2026 at 10:43 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 30, 2026 at 5:09 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Oct 29, 2026 at 10:15 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 27, 2026 at 10:08 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 27, 2026 at 6:16 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected.
Further updates will be shared as they become available.
Ticket reference for this activity is [IM-12941]
Further updates will be shared as they become available.
Ticket reference for this activity is [IM-12941]
Oct 27, 2026 at 1:06 PM UTC
Was your business affected by this Qualys outage?
Follow Qualys and route available status alerts to email or a team channel.