Current answer
Qualys experienced a minor incident: US Platform 3: Delay in Data Reflection in UI (IM-12976). The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
Cloud Agent (CA)
Policy Audit (PA)
Vulnerability Management (VM)
Unified Dashboard (UD)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 14, 2026 at 1:41 AM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 13, 2026 at 2:05 AM UTC
Identified
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
Nov 11, 2026 at 9:12 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Nov 10, 2026 at 10:18 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12976.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12976.
Nov 10, 2026 at 8:57 PM UTC
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