Multiple Shared Platforms [US02, CA01, UK01, KSA01, EU01, EU03, and AU01]: Dashboard Recycle Bin Email Notification Issue (IM-12973)
View the provider incident record →Current answer
Qualys experienced a minor incident: Multiple Shared Platforms [US02, CA01, UK01, KSA01, EU01, EU03, and AU01]: Dashboard Recycle Bin Email Notification Issue (IM-12973). ServiceAlert observed recovery on Nov 9, 2026.
Looking for an update now? Check the current status, or follow Qualys for future changes.
Incident Lifecycle
Affected Components
Unified Dashboard (UD)
Unified Dashboard (UD)
Unified Dashboard (UD)
Unified Dashboard (UD)
Unified Dashboard (UD)
Unified Dashboard (UD)
Unified Dashboard (UD)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 9, 2026 at 4:03 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Nov 9, 2026 at 2:48 AM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue where some users may receive emails related to their dashboards with the subject “Inactive Dashboards Moved to the Recycle Bin.”
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12973.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12973.
Nov 9, 2026 at 1:51 AM UTC
Was your business affected by this Qualys outage?
Follow Qualys and route available status alerts to email or a team channel.