UK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]
View the provider incident record →Current answer
Qualys experienced a minor incident: UK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]. ServiceAlert observed recovery on Nov 4, 2026.
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Incident Lifecycle
Affected Components
Container Security (CS)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 2, 2026 at 4:09 AM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 31, 2026 at 8:30 PM UTC
Identified
We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
Oct 30, 2026 at 10:35 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 30, 2026 at 5:41 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on UK Platform 1 where Container Security (CS) users may experience delays in scan processing for containers and images.
Further updates will be shared as they become available. Ticket Reference for this incident: IM-12951
Further updates will be shared as they become available. Ticket Reference for this incident: IM-12951
Oct 29, 2026 at 11:51 PM UTC
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