Current answer
Qualys experienced a major incident: US Platform 2: Portal Indexing Lag (IM-12836). ServiceAlert observed recovery on Aug 28, 2026.
Looking for an update now? Check the current status, or follow Qualys for future changes.
Incident Lifecycle
Affected Components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
AssetView (AV)
Cloud Agent (CA)
Vulnerability Management (VM)
Unified Dashboard (UD)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 26, 2026 at 8:17 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 26, 2026 at 1:07 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard.
Note: All scans and APIs are functioning properly.
Further updates will be shared as they become available.
Note: All scans and APIs are functioning properly.
Further updates will be shared as they become available.
Aug 26, 2026 at 1:06 PM UTC
Was your business affected by this Qualys outage?
Follow Qualys and route available status alerts to email or a team channel.