US Platform 1: CA UI and PA UI Impacted (IM-12816)
Incident Lifecycle
Incident Timeline
Monitoring
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
Aug 11, 2026 at 9:48 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 11, 2026 at 9:28 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 11, 2026 at 8:15 PM UTC
Investigating
Qualys Cloud Operations is currently investigating an issue on US Platform 1 that is causing the CA module to load with blank results along with the PA module to load with an error message. Further updates will be shared as they become available. The ticket reference for this incident is IM-12816.
Aug 11, 2026 at 4:15 PM UTC
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