US Platform 4: Several Modules Inaccessible (IM-12829)
Incident Lifecycle
Affected Components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
File Integrity Monitoring (FIM)
Policy Audit (PA)
Vulnerability Management (VM)
Total Cloud
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 20, 2026 at 3:04 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 20, 2026 at 2:17 PM UTC
Investigating
Qualys Cloud Operations is currently investigating an issue causing intermittent access failure to several modules on US Platform 4, this is impacting both UI and API services for these applications. Further updates will be shared as they become available. The ticket reference for this incident is IM-12829.
Aug 20, 2026 at 2:15 PM UTC
Was your business affected by this Qualys outage?
Follow Qualys and route available status alerts to email or a team channel.