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US Platform 3: Delay in QDS score population for affected vulnerabilities in UI (IM-12831)

Minor Impact Identified Ongoing August 22, 2026

Incident Lifecycle

Investigating Identified
Affected Components
Vulnerability Management (VM) Unified Dashboard (UD) Enterprise TruRisk Management (ETM)

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Aug 23, 2026 at 4:08 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 where there is delay in QDS (Qualys Detection Score) being calculated/populated for affected vulnerabilities in the UI.

We are actively investigating the issue. Further updates will be shared as they become available.

The ticket reference for this incident is IM-12831.
Aug 22, 2026 at 4:01 PM UTC
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