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EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883]

Minor Impact Resolved Duration: 10h 22m September 28, 2026
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Current answer

Qualys experienced a minor incident: EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883]. ServiceAlert observed recovery on Sep 28, 2026.

Official Qualys status page Current Qualys status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Vulnerability Management (VM)

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 28, 2026 at 12:54 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Further updates will be shared as they become available.
Sep 28, 2026 at 8:57 AM UTC
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