IN Platform 1: Performance issues observed on VMDR pages (IM-12904)
View the provider incident record →Current answer
Qualys experienced a minor incident: IN Platform 1: Performance issues observed on VMDR pages (IM-12904). ServiceAlert observed recovery on Oct 14, 2026.
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Incident Lifecycle
Affected Components
Vulnerability Management (VM)
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Oct 13, 2026 at 10:42 PM UTC
Monitoring
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
Oct 9, 2026 at 8:31 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 7, 2026 at 8:23 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 7, 2026 at 1:29 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing performance issues over VMDR pages. We are investigating the issue. Further updates will be provided as they become available.
The reference ticket for this incident is IM-12904.
The reference ticket for this incident is IM-12904.
Oct 7, 2026 at 8:11 AM UTC
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